Yes, you can easily integrate your Squad In Touch account with your Google Calendar. If you go to your ‘console’ and click ‘integration’ then go to the settings cog and select ‘Add integration’. Any fixtures that you add to your Squad In Touch calendar will automatically be placed on your google account. Please be aware that the Google Calendar has to be linked to the same email address as your Squad In Touch account.

Any staff members can sign up to Squad In Touch, as long as you have a full subscription account. All they need to do is create an account, then you can go to your ‘console’ via your Squad In Touch platform and accept the user onto the system.

For parents to receive notifications about fixtures that their child is involved in they will need to create a Squad In Touch account. This will then allow the school to link them to a specific student and receive important updates about the events their child is involved in.

If your school does not appear in the system please get in touch with our support team, either via out live chat in the bottom right hand corner of any Squad In Touch webpage or alternatively send us an email to support@squadintouch.co.uk. Our office hours are Monday to Thursday 8:30 – 16:00 and Friday 8:30 – 15:30 excluding public holidays.

The signing up process cannot be easier.
– Fill out the registration form
– Verify your email address and mobile phone number
– Select your school and role.

Yes you are able to accept and reject knew users right from your mobile app.

There are a number of ways you can accept users onto you schools account, these are based on the user role type.

Any staff members can sign up to Squad In Touch, as long as you have a full subscription account. All they need to do is create an account, then you can go to your ‘console’ via your Squad In Touch platform and accept the user onto the system.

If you are joining the school as anything other than an admin, it is the soul responsibility of the school to check your credentials and accept you to their system. However if you are signing up to a school for the first time as an administrator it will take up to 24 hours for your request to be approved.

Once a user has been rejected you cannot rectify this, it is the users responsibility to resend the request. However, you can revoke access permissions of anyone that you have accepted.

Yes, you can control whether users can post photos or comments. Head over to your ‘console’ click on ‘moderation’ and opt to turn off photos or comments.

You do not need to create accounts for school administrative staff, PE teachers, coaches or parents.
Their accounts will be created when they register with Squad In Touch. Just provide them with the signing up link and their joining requests will appear in the school control panel.
Those users who have either a school admin or school manager role can manage users’ joining requests, accepting or declining them.
When accepting joining requests please make sure you have verified the identity of  the user. When considering requests from users willing to join as parents please check whether their registration details (phone number and email address) match the relevant records in your School Management System. Squad In Touch Ltd take no responsibility for the members who are accepted, this is the responsibility of the school admin/manager.

It depends on the user’s area of responsibility.

The School Admin is able to edit your school’s details including its address, description and sports public website domain name. He can also upload a picture of your school’s logo.

Each school can have as many user accounts as it needs, also users can have as many roles attached to their account as required. For example, a coach can have a second or even a third role attached to their account, it is also possible for that user to be attached to a different school without creating a new login.

No, parents will create their own account and have their own unique password. It is up to the school administrator to accept or reject a parent based on their credentials and link them to the appropriate student.

If your school does not appear in the system please get in touch with our support team, either via out live chat in the bottom right hand corner of any Squad In Touch webpage or alternatively send us an email to support@squadintouch.co.uk. Our office hours are Monday to Thursday 8:30 – 16:00 and Friday 8:30 – 15:30 excluding public holidays.

If you do not receive a verification code immediately after registering please check you have entered your email address and mobile number correctly. Some servers / mobile networks may take a little longer to deliver the code than others.

You need to provide an email address and mobile number when signing up to Squad In Touch to allow us to send you verification codes, so we know who you are. Please note, Squad In Touch will not send you any spam messages and will not send you any promotional offers unless you tick the box to say you’re happy to receive them.

Registration is available via the link.

Once you have completed the registration process this does not automatically provide you with full access to the system, unless your identity and permissions have been confirmed by the school authority.

Don’t panic! While your password cannot be retrieved, it can easily be reset.

The Squad In Touch solution is delivered to schools from the cloud service located in the EU. We host our solution at the Amazon Data Centre fully compliant with security standards and requirements according to:

You can log in to Squad In Touch via the link. To access the system please use your email address and choose a password, your password must contain at least one capital letter and one numerical character.

Yes, you can link your account to multiple schools and children. As long as the school accepts you and agrees to link you to your child you can be linked to as many accounts as you choose.

Click on the fixture you would like to add photos for, scroll down to the bottom, click on ‘Gallery’ and then select add photo. Photos can either be uploaded from saved photos on a computer or mobile/tablet, or they can be taken and uploaded directly from the mobile app.

For parents who halve multiple children whether they are in the same school or not, it is really simple. There are two ways you can do it

You can post comments by going to the fixture you would like to comment on, scroll down to the bottom of the page and there is a comments box that can be typed into.

For parents to receive notifications about fixtures that their child is involved in they will need to create a Squad In Touch account. This will then allow the school to link them to a specific student and receive important updates about the events their child is involved in.

As many ‘parents’ accounts as needed can be linked to a child. Parents / Grandparents / Aunts / Uncles / Carers etc.

Match results are displayed on the fixture details. If you click on the fixture you would like to see the final scores off it will then take you to the final scores.

The comments can be seen by ‘team members’ this includes students involved in the fixture and their parents who are registered to Squad In Touch.

The photos that are uploaded can be made either private or can be shared with ‘team members’ this includes, students involved in the fixture and their parents who are registered to Squad In Touch. They can not be posted on the schools public website.

You can’t post public photos onto the schools public website as this would be a breach of child protection. Problems could occur if there is a child who is not able to have their photos posted publicly in one of your pictures.

Click on the fixture you would like to add photos for, scroll down to the bottom, click on ‘Gallery’ and then select add photo. Photos can either be uploaded from saved photos on a computer or mobile/tablet, or they can be taken and uploaded directly from the mobile app.

You can post comments by going to the fixture you would like to comment on, scroll down to the bottom of the page and there is a comments box that can be typed into.

If your team score has been updates incorrectly then please speak with your coach as they may have made an accidental error.

Match results are displayed on the fixture details. If you click on the fixture you would like to see the final scores off it will then take you to the final scores.

The comments can be seen by ‘team members’ this includes students involved in the fixture and their parents who are registered to Squad In Touch.

The photos that are uploaded can be made either private or can be shared with ‘team members’ this includes, students involved in the fixture and their parents who are registered to Squad In Touch. They can not be posted on the schools public website.

You can’t post public photos onto the schools public website as this would be a breach of child protection. Problems could occur if there is a child who is not able to have their photos posted publicly in one of your pictures.

Adhering to child protection, the only aspect of students data that is visible to the public is their first name and the first letter of their surname. In your system you will be able to see the students full name however the software will only allow their first name and their surname initial to be shown.

League tables are compiled automatically using all of your schools scores from the fixtures they have played against one another.

You can post news via your ‘admin area’

We can offer you our software completely free of charge, you will get a public website that will include league tables and photos of fixtures that have taken place within your schools.

Any school unions, trusts, associations or councils which are running or controlling several schools.

Yes, if you add the fixture as normal and when you get to the page where you should select your team members, select the option ‘select team later’ this will then allow you to choose your team members when you know who they are / will be

Match name:

To add a question to your personalised consent requests you will need to send a list of questions to our support team who will then add it to your account. Please word the question exactly how you would like it to appear to the parents, as well as a list of answers they can choose from if necessary. Your questions can either have a yes / no answer, a free type answer or a list they can select from.

If you would like both girls and boys playing a sport then when creating your fixture you can click both boys and girls options. This will then create a mixed fixture.

At the moment you can only cancel a fixture, however if you wish to have the ability, as admin, to delete fixtures please speak to a member of our support team to enable this feature on your schools account.

Home or Away is defined automatically, there is a main postcode specified in your school’s details. If, when creating your fixture, you select your school postcode as the venue then the match will be specified as “Home”.

If you cannot find your opponent school then please ensure that you are searching for them using their full, actual name, also ensure that you are spelling their name correctly. If both of these are not the issue then please get in touch with us at support@squadintouch.co.uk or chat to us using our live chat in the bottom right corner of every Squad In Touch webpage.

If there is no record of your school or a school you are playing a fixture against, please get in contact with the Squad In Touch Support team and they will get the school added to the system within 24 hours of your request.

To change your schools domain name, from your summary page click the edit button (the pencil icon next to your school name) go down to ‘domain’ and enter your new domain name. This will be your public webpage address, please do not put any spaces between words and ensure that the domain name is unique.

On your summary page click the edit button (the pencil icon next to your school name) and then click on the plus button by your photo, this will allow you to upload a new photo that is displayed in games.

The only aspect of students data that is visible to the public is their first name and the first letter of their surname. In your system you will be able to see the students full name however the software will only allow their first name and their surname initial to be shown.

The only aspect of students data that is visible to the opposing school is their first name and the first letter of their surname. In your system and for any parents who are signed up to the school, you will be able to see the students full name however the software will only allow their first name and their surname initial to be shown.

We are fully compliant with GDPR if you would like to receive a copy of our Data Sharing Agreement, Data Protection Policy and a template of our Service Agreement then please let a member of our team know.

No, parents / students cannot post pictures to the public website. Only the school admin, managers, teachers and coaches can post photos to the public website.

No, parents will create their own account and have their own unique password. It is up to the school administrator to accept or reject a parent based on their credentials and link them to the appropriate student.

There are a number of ways you can accept users onto you schools account, these are based on the user role type.

You can view emergency contact details on your mobile app right from the pitch. To access pupils’ emergency contact details click the event and long tap the name of the child.

The information you provide to Squad In Touch is completely secure, we do not provide your details to any other company. We host our solution at the Amazon Data Centre (Amazon Web Service, AWS) fully compliant with security standards and requirements, according to:

Students details are completely safe please go to our ‘data protection and security’ section

Yes, you can control whether users can post photos or comments. Head over to your ‘console’ select ‘moderation’ and here you are able to turn off photos or comments.

The comments posted by parents / students can be seen by ‘team members’ this includes students involved in the fixture and their parents who are registered to Squad In Touch and also by school members.

The photos that are uploaded by parents / students can be made either private or can be shared with ‘team members’ this includes, students involved in the fixture and their parents who are registered to Squad In Touch and also by school members. They can not be posted on the schools public website.

Once you have registered you will receive a welcome email, we will not bombard you with emails, if you would like to receive special offers then please tick the required box(es) when you sign up.

Yes you are able to accept and reject knew users right from your mobile app.