Managing users’ requests


Use the login page for logging in to the system using your email and password.

To be able to manage users’ requests you have to log in as School admin or School manager.


Select the Console tab.


The list of users and their permissions will be highlighted in the format as shown below.


Select the New Requests tab. The digit in brackets shows the number of unprocessed requests. 


The list of active requests will be highlighted.

Click the screen-shot-2016-09-30-at-15-44-50 button to enable search and filtering options.


Click the Edit button to access the list of available actions. If you are unsure about the identity of the user you may need to decline their request.  



Select Accept to approve his request and confirm the action. Please remember that it is your responsibility to make sure you have confirmed the identity of the user. Where the request has come from the user wishing to get the Parent role, we do recommend that you check that details they specified in the registration form (email and phone number) match their details in your school management system.  It can also be useful to contact users before confirming their access to the system. 


When accepting a request from the parent you will need to specify a child (or children) they are connected with. You can either select the option to ‘add a new student’ where the details the parent entered will automatically add them to your student list. Search for the student or choose from the ‘quick select’ list at the bottom which student the parent related to


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